General shipping information

* To make sure your pieces reach you safely I use the 'parcel light' by the Austrian Post.

* Currently I only ship within Europe. However if you live outside of Europe please contact me so we can work something out.

Important information about foreign shipping

Tolls, taxes, and other fees not indicated in the total price may apply to international shipments and are the customers responsibility.

Shipping available for the following countries:

  • Austria
  • Albania
  • Andorra
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Georgia
  • Germany
  • Gibraltar
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Montserrat
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • San Marino
  • Serbia and Montenegro
  • Slovakia
  • Slovenia
  • Spain
  • Svalbard and Jan Mayen
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom
  • Vatican City

Payment methods

  • PayPal (including credit card, debit card, and bank transfer)
    By choosing this payment method you will be automatically directed to PayPal's site in the next step. When you've entered your information there, you'll be brought back to this store to complete your order.
    Wenn Sie diese Zahlungsmethode wählen werden sie, im nächsten Schritt, automatisch auf die Seite von Paypal umgeleitet. Nachdem Sie Ihre Informationen eingegeben haben, werden Sie wieder zurück geleitet um Ihre Bestellung abzuschliessen.
  • Payment in Advance
    If you choose "Payment in advance" we will send you an invoice with our bank details in a separate email and we will send the good after we received the payment.
    Bei Auswahl der Zahlungsart Vorkasse nennen wir Ihnen unsere Bankverbindung in separater E-Mail und liefern die Ware nach Zahlungseingang.
  • Local Pickup
    You have the possibility to pick up your pieces at my studio: Michelle Kraemer (Atelier STOSSIMHIMMEL, Stoss im Himmel 3/3a, 1010 Vienna, Austria). Please call for an appointment. I will let you know as soon as your order is ready for pick-up.
    Sie haben die Möglichkeit der Abholung bei Michelle Kraemer (Atelier STOSSIMHIMMEL), Stoss im Himmel 3/3a, 1010 Wien, Österreich nach telefonischer Vereinbarung. Ich melde uns bei Ihnen sobald Ihre Bestellung abholbereit ist.



Stoss im Himmel 3/3a

1010 Vienna - Austria




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